Return Policy
Please note, you are responsible for return shipping costs.At Ink Beyond Paper, we want you to love every item you purchase from us. If you’re not completely satisfied, we are happy to offer a return. Please review our return policy below for detailed information.
1. Return Eligibility
You may return most items within 21 days of receipt. To be eligible for a return, the following conditions must be met:
- The item must be unused, unworn, and in the original condition.
- The item must have all original tags, packaging, and any included accessories (if applicable).
- The item must be returned within 21 days from the date of delivery.
2. Non-Returnable Items
The following items cannot be returned:
- Final sale or clearance items.
- Gift cards.
- Items marked as “non-returnable” on the product page.
3. How to Return an Item
To return an item, please follow these simple steps:
- Request Return Instructions:
Email us at inkbeyondpaperr@gmail.com with your order number and reason for the return. We will provide you with the return address and detailed instructions. -
Choose a Reliable Courier:
Select your preferred courier service to return the item. We recommend using a trackable shipping method to ensure the safe return of your package. -
Package the Item Securely:
Ensure the item is packaged securely to prevent damage during transit. -
Retain Your Tracking Information:
Keep the tracking number and shipping receipt for your records. This will help in case you need to follow up on the status of your return. -
Notify Us:
Once you’ve shipped the item, email us with the tracking information so we can process your return promptly.
4. Return Shipping Costs
- Please note, you are responsible for return shipping costs.
5. Refunds & Exchanges
- Refunds: Once we receive and inspect your returned item, we will issue a refund to your original payment method. Please allow 5-7 business days for the refund to appear in your account.
- Exchanges: If you would like to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately at inkbeyondpaperr@gmail.com with your order number, a description of the issue, and photos of the damage. We will provide instructions for returning the item and offer a replacement or full refund.
7. Customer Service
If you have any questions or need assistance with your return, please don’t hesitate to reach out to our customer service team at inkbeyondpaperr@gmail.com. We’re here to help!
Thank you for shopping with Ink Beyond Paper!